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We rethought the standard agent model when creating our company. Tech India took a strategic approach to outsourcing by creating a flexible, high quality customer support outsourcing solution. Our unique work in-house or at home agent model enables us to pick qualified agents from an exceptionally large talent pool with varied skill base. With strategic controls and technologically advanced monitored systems we provide an environment that enhances our employees strengths allowing them bring creativity, flexibility and dynamic performance to their jobs.
Account Managers choose to work from remote home offices allowing flexibility and a higher retention rate while others other work from our main office located at Pan India level & all Based in Republic of India.
Tech India Agents truly are our Client's ambassadors. They represent you, your company, your product and your brand. We demand high quality performance from our Agents.
We work closely will all members of Tech India Solutions team in order to provide the excellent customer service skills that keep Tech India Solutions in the forefront of excellent service.
Website utilization is good,going extra mile and flipping that information into new highly targeted campaigns,new Agent responses and website changes requires experienced management.
Our Agents not only utilize the information provided for use but they also know and understand it, ensuring your customers need never know that you outsource this area of your business.
Our Agents are direct TISPL Employees not independent contractors lowering our attrition rate. By promoting Agents from within and providing the training to support these promotions we have a low employee turnover.